Purezone cassettes are available at the Purezone Store.To purchase Purezone cassettes,  Launch the Purezone App Tap the Shop icon on the bottom of...

You can purchase Purezone from Pool and Spa licensed retailers that sell the Purezone device.  The Purezone device is not sold online at this time.

An order confirmation will be sent to your email address after the order has been placed. A separate email with the Shipping carrier information ...

After placing an order on the Purezone website, an order confirmation email will be sent. Purezone sends orders to the Fulfillment Team for proces...

Depending on the item that was ordered, it can take as little as 6 hours or between 24-48 hours before an order leaves the warehouse. Purezone sen...

Note:  Any changes to the shipping address MUST be done before you place the online order.  If you entered the incorrect shipping address in your ...

Here's how to view and manage your Purezone Cassette subscription: Launch the Purezone App Tap on Shop from the bottom Menu Tap on the person ico...

To view the details and make changes to your Upcoming recurring cassette order, follow the steps below: Launch the Purezone App Tap on "Shop" at ...

You can update, change, and remove your payment details for your Purezone Cassette Subscription in the Purezone app by following these steps: Lau...

To cancel your Purezone Cassette subscription, follow these steps: Open the Purezone App Tap on Shop from the bottom menu Tap on the human icon a...

Shipping Methods and Carriers Purezone currently ships orders to the United States using external shipping carriers, including USPS, FedEx and UP...