To cancel your Purezone Cassette subscription, follow these steps:
- Open the Purezone App
- Tap on Shop from the bottom menu
- Tap on the human icon at the top right of the screen
- Tap on "Manage Subscription"
- Your active cassette subscription will display the product name and the frequency of the recurring order.
- Tap "Manage This Subscription" under the product name
- Tap on "Cancel Subscription at the bottom
- Enter the reason for cancelation and then tap "Next".
- Tap on "Cancel Subscription"
Please note that canceling a subscription does not mean that the account will be deactivated.
You can reactivate your subscription anytime by contacting Customer Support.