How can I View and Manage an Upcoming Recurring Order for my Purezone Cassette?

Mike Stueve
Mike Stueve
  • Updated

To view the details and make changes to your Upcoming recurring cassette order, follow the steps below:

  1. Launch the Purezone App
  2. Tap on "Shop" at the bottom of the screen
  3. Tap on the human icon at the top right of the screen
  4. Tap "Manage Subscriptions"
  5. The screen will display your next recurring order
  6. On this page, you have several options:

    • Process the order immediately
      • Click on "Send Now" and the order will be processed
    • Reschedule or change the next delivery date
      • Click on "Reschedule" to delay the order for 1 or 2 weeks or on a specific date
        Screenshot 2024-06-07 152507.png
    • Skip the order, which will automatically adjust the scheduled shipment based on the frequency of the recurring order
  7. Click "Save Changes"

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