What is a Wi-Fi Range Extender?
- A Wi-Fi Range extender or repeater boosts the signal of the Home Wi-Fi network to allow the Purezone device to connect and stay connected.
- A Wi-Fi Range extender contains two wireless routers, similar to the wireless router you already have in your home or office. One of these wireless routers picks up the signal from your existing home Wi-Fi network. It then transfers the signal to the other wireless router, which transmits the boosted signal.
- Ideally a Wi-Fi range extender should be located mid-way between the location of your Purezone device and your Wi-Fi router. However, a Wi-Fi range extender may also be placed in the area closest to a window that overlooks the spa.
- Good quality Wi-Fi range extenders can be purchased at inexpensive prices. Enter “Wi-Fi range extender” at Amazon.com and Search. The “Best Seller” and “Amazon Choice” options are both available for under $30.
How do I know if I need a Wi-Fi Extender?
- Your Purezone may fail to connect during initial setup with the error message "Connection failed. Connection to Wi-Fi failed, please try again" troubleshooting that is an indication that your Purezone is located too far away from your router.
- Your Purezone fails to remain connected to your Wi-Fi network and fails to display the spa water temperature that are taken every half hour and pushed to the Purezone App.
- You receive Alerts in the App indicating "Wi-Fi signal is weak".
I have a Mesh Network, can I still use a Wi-Fi Range Extender?
- If you have a Mesh Network, you should not use Wi-Fi Range Extenders. You need to purchase an additional Mesh Network Node or Mesh Network Extender of the same make and model of your Mesh router.
- You can locate the additional node closest to a window overlooking the spa area.
- If you cannot purchase an additional node, you can relocate one of your existing mesh nodes so that it is closer to the spa area.