If your Wi-Fi signal is weak, you will experience issues maintaining the Wi-Fi network connection to your Purezone.
These are the typical symptoms of a weak Wi-Fi network connection at the location where your Purezone is located:
- Your Purezone device will often disconnect from your Wi-Fi network
- You experience problems re-connecting your Purezone device to the Wi-Fi network because the App will not find your Wi-Fi network SSID in the list of available networks
- You have to uninstall and reinstall the app in order to reconnect to your device. After doing this, your device will still not remain connected to your Wi-Fi network
If you are experiencing the above symptoms, you will need a Wi-Fi range extender
A Wi-Fi Range extender or repeater boosts the signal of the Home Wi-Fi network to allow the Purezone device to connect and stay connected. A Wi-Fi Range extender contains two wireless routers, similar to the wireless router you already have in your home or office. One of these wireless routers picks up the signal from your existing home Wi-Fi network. It then transfers the signal to the other wireless router, which transmits the boosted signal. A Wi-Fi range extender should be located mid-way between the location of your Purezone device and your Wi-Fi router.
Use the Purezone app to check Wi-Fi network RSSI and tell you if you need a Wi-Fi range extender
Check your Wi-Fi network RSSI in the PureZone app. The Wi-Fi signal of your Purezone device should be between -35dBm and -75dBm if possible. If your Wi-Fi signal reaches the poor / unusable level of -85dBm or lower, you should either purchase a Wi-Fi range extender (non-mesh Wi-Fi network) or an additional network node (mesh Wi-Fi network).
Good quality Wi-Fi range extenders can be purchased at inexpensive prices. Enter “Wi-Fi range extender” at Amazon.com and Search. The “Best Seller” and “Amazon Choice” options are both available for under $35.
IMPORTANT: When setting up a Wi-Fi range extender do not name the extender with the same SSID network name, i.e. “MyNetwork” as the SSID of your router. Name it so it is easy to identify, i.e. “MyNetwork-EXT”.
NOTE: If you have a Mesh network like the Netgear Orbi or others, it is not recommended to purchase Wi-Fi range extenders. You should instead purchase compatible Nodes for your brand of Mesh network.