Error message "Invalid Multipass Request The given email address is already used by another customer with a different Multipass Identifier"

Mike Stueve
Mike Stueve
  • Updated

If this error message appears when tapping "Shop" in the Purezone App, it is because the email address for your Shopify account is not the same as the email address for your Purezone account.

Click here to submit a Support Request and we will respond.

 

 

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